Editable template · Word + PDF

Phone Quote Script for Dryer Vent Cleaning

Tape it next to the phone. Every call goes the same way, so every quote is the same price: three questions, one number, and a close on a specific day.

Question order that settles location and price first
Exact wording for pushback — without discounting
Before-you-hang-up checklist

What it looks like

The top of the real template. Your business name and contact details print as a letterhead above it.

Phone Quote Cheat Sheet

Tape this next to wherever you take calls. Every quote goes the same way, so every quote is the same price.

Ask, in this order

"What's the address?" — decides whether you go at all. In area? ☐ Yes → keep going ☐ No → "[OUT-OF-AREA ANSWER]"
"Which floor is the dryer on?"
"Do you know where the vent comes out — a side wall, or the roof?"
"Gas or electric?" (Only if it changes your price or your gear.)
"Anything else going on — clothes taking a long time, a burning smell?" (A burning smell: tell them to stop using the dryer until it's looked at.)

Then say the number

If…	Say
Standard	"That's a flat [PRICE]. That's the whole job."

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Also in Price Sheet & Service Menu

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