Terms of Sale

Who you are buying from

The Dryer Vent Business Kit is sold by Vent Pro NYC, Inc., a New York corporation. Questions and support go to info@ventpro.nyc.

What you are buying

The kit \u2014 $249. A one-time purchase of a set of educational documents delivered electronically. No subscription, no recurring charge.

The kit with tools \u2014 $999. The same documents, plus a set of physical tools shipped to you. Also one-time. The tools are ordinary consumer equipment, not professional-grade machinery, and the sales page says so.

Business templates

The template shop sells sets of editable business documents, and a website builder, as separate one-time purchases (or one bundle). They are delivered instantly at a private link, the same way as the kit, and the rest of this page — final sale, not professional advice, your copy is yours to use — applies to them the same way. The one difference: templates are sold to anyone, anywhere; the “Where we sell” limit below applies to the kit only. The agreements and waivers in particular are templates written by a working operator, not a lawyer; have a lawyer in your state review your final version before you rely on it. You may edit, print and use the templates in your own business, including handing the finished documents to your customers; you may not resell or republish the templates themselves.

Shipping the tools

Tools ship within 5 business days of your order, to United States addresses only, and you will receive tracking. Your guide access does not wait for the shipment \u2014 it is available immediately.

Manufacturer warranties on the tools, where they exist, are the manufacturer's and pass to you. We are not the manufacturer of any item in the box.

Delivery and access

Access is immediate. As soon as your payment is confirmed you are taken to your copy of the kit, at a private link that is yours to keep. It does not expire, it needs no account or password, and it works on any device.

Keep that link, or keep your Stripe receipt — either lets us find your order. If you lose both, email us and we will restore your access.

Because the link is a private one rather than a login, treat it as yours alone. Sharing it is the same as sharing the kit, which the licence below does not permit.

Email support

Buyers of the tools package can email us questions about the work. We answer these personally rather than through a support desk, so we do not commit to a response time and this is not a guaranteed service level. We do not put a time limit on it either.

What we can offer is an opinion based on our own experience. It is not a substitute for a licensed professional where one is required, and we are not responsible for the outcome of work you carry out.

Where we sell

We do not sell the kit to buyers located in Brooklyn or Manhattan. That is Vent Pro NYC's core market, and the kit teaches people to run a competing service — it wouldn't be fair to our own customers or our own business. Everywhere else in the United States is welcome. You're asked for your ZIP code before checkout for this reason.

If an order is placed from within that area, we may cancel it and refund you in full. That is a refund, not a penalty — you keep your money, we keep the kit.

All sales are final

All sales are final — no refunds. The kit is delivered instantly and in full, and it can be read, copied and printed within an hour of purchase. There is no way to return it, so there is no refund period — not 30 days, not 60, none.

This is stated here, beside the buy button, in the FAQ, and on the receipt Stripe sends you, so that nobody can reasonably say they were not told before paying.

Everything you are buying is described in full on the sales page. If anything about it is unclear, email info@ventpro.nyc before you buy and we will answer honestly, including telling you if it is not right for you.

Two things this does not cover. If we cancel an order because the buyer is inside our service area, we refund it in full \u2014 that is our decision, not a change of mind. And if tools arrive damaged, arrive incomplete, or do not arrive at all, we replace them or refund that part of your order. Email us with a photograph and we will sort it out. “All sales are final” means you cannot change your mind; it does not mean you pay for something you never received.

No income claims, no guarantees

This kit is educational material. It is not a franchise, a business opportunity, a territory, or a licensing arrangement, and it does not include leads, accounts or locations. We make no representation about what you will or could earn. What a business earns depends on its market, pricing, costs and the work its owner puts in.

Not professional advice

Licensing, insurance, tax and telecommunications rules vary by state and change over time, and the kit describes how one New York business handles them. It is not legal, tax, insurance or accounting advice. Verify the requirements that apply where you operate, and consult a professional where it matters.

Your copy is yours to use

Use the templates, scripts and checklists in your own business, including commercially, and edit them however you like. What you may not do is resell, republish or redistribute the kit itself, in whole or in substantial part.

Limitation of liability

To the extent permitted by law, our total liability arising out of your purchase is limited to the amount you paid. Nothing in these terms limits liability that cannot be limited by law.